Terms of service

AcneBloom Terms of Service

Last Updated: September 20, 2025

Welcome to AcneBloom! The terms “we”, “us”, and “our” refer to AcneBloom. AcneBloom operates this store and website, including all related content, features, tools, products, and services (the “Services”), powered by Shopify.

By using our Services, including browsing or purchasing products, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

  • You represent that you are of legal age to enter into this agreement.

  • You are responsible for providing accurate information when creating an account or placing orders.

  • You are responsible for maintaining the confidentiality of your account and password, and for all activity under your account.

SECTION 2 – OUR PRODUCTS

  • We strive to represent our products accurately. Colors and appearance may vary depending on device and screen settings.

  • All descriptions are subject to change. We may discontinue products or limit quantities at any time.

SECTION 2A – PRODUCT USE & ALLERGY DISCLAIMER

  • AcneBloom products are made with natural, plant-based ingredients. Individual skin sensitivities vary.

  • Patch Test Recommended: Please test a small area before full use. Discontinue if irritation or allergic reaction occurs.

  • AcneBloom is not responsible for allergic reactions, adverse effects, or misuse of our products.

  • Opened or used products are not eligible for return due to hygiene and safety reasons.

SECTION 3 – ORDERS

  • Placing an order is an offer to purchase; AcneBloom may accept or decline orders at its discretion.

  • Orders are accepted only after payment is processed and confirmed.

  • Review your order carefully; cancellations may not be possible once accepted.

  • Returns are only accepted for unopened items in accordance with our Refund Policy [LINK].

  • Purchases must be for personal use, not resale.

SECTION 4 – PRICES AND BILLING

  • Prices, promotions, and discounts are subject to change without notice.

  • Taxes, shipping, handling, and customs fees may apply.

  • You agree to provide accurate and current payment information and to pay all charges.

SECTION 5 – SHIPPING AND DELIVERY

  • Delivery times are estimates only. AcneBloom is not liable for delays caused by carriers, customs, or events beyond our control.

  • Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

  • All content on the Services, including images, text, graphics, logos, and product designs, is owned by AcneBloom or its licensors.

  • Personal, non-commercial use is allowed; reproduction, modification, or redistribution without consent is prohibited.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

  • We may provide access to third-party tools and links “as is.”

  • AcneBloom is not responsible for third-party websites, content, or tools.

  • Use at your own risk and review the third-party terms carefully.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

  • AcneBloom is powered by Shopify. All sales are made directly with AcneBloom.

  • Shopify is not responsible for product quality, orders, or transactions between you and AcneBloom.

SECTION 9 – FEEDBACK

  • Any feedback you submit grants AcneBloom a perpetual, royalty-free license to use it.

  • You represent that you have rights to any feedback provided.

  • AcneBloom is not obligated to keep feedback confidential or provide compensation.

SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS

  • Information on the Services may contain errors. We reserve the right to correct mistakes and update content at any time.

SECTION 11 – PROHIBITED USES

You may not:

  • Use the Services for unlawful or malicious purposes.

  • Violate intellectual property rights or harass others.

  • Transmit viruses, spam, or malicious code.

  • Circumvent security features of the Services.

SECTION 12 – TERMINATION

  • We may suspend or terminate access to the Services at any time without notice.

  • Sections such as Intellectual Property, Product Use Disclaimer, Limitation of Liability, and Indemnification survive termination.

SECTION 13 – DISCLAIMER OF WARRANTIES

  • Services and products are provided “as is” and “as available.”

  • AcneBloom makes no guarantees regarding product results or uninterrupted service.

  • Use is at your own risk.

SECTION 14 – LIMITATION OF LIABILITY

  • To the fullest extent permitted by law, AcneBloom and its affiliates are not liable for any direct, indirect, incidental, special, or consequential damages, including allergic reactions, lost profits, or loss of data.

SECTION 15 – INDEMNIFICATION

  • You agree to indemnify and hold harmless AcneBloom, Shopify, and affiliates from claims or losses arising from your breach of these Terms or misuse of products or Services.

SECTION 16 – SEVERABILITY

  • If any provision is unenforceable, it will be removed without affecting the validity of the remaining provisions.

SECTION 17 – WAIVER; ENTIRE AGREEMENT

  • Failure to enforce any part of these Terms is not a waiver.

  • These Terms, together with referenced policies, form the entire agreement between you and AcneBloom.

SECTION 18 – GOVERNING LAW

  • These Terms are governed by the laws of Canada, specifically British Columbia.

  • You consent to jurisdiction in courts located in Vancouver, BC.

SECTION 19 – CHANGES TO TERMS

  • We may update these Terms at any time.

  • Material changes will be posted on this page. Continued use of the Services constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Email: info@acnebloom.com