Privacy policy

Privacy Policy

Last updated: July 26, 2025

Acne Bloom operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the "Services"). Acne Bloom is powered by Shopify, which enables us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

"Personal information" refers to information that identifies, relates to, describes, or could reasonably be linked to an individual. It does not include anonymized or de-identified information. We may collect or process the following types of personal information:

  • Contact details: Name, billing and shipping addresses, phone number, and email address
  • Financial information: Credit/debit card numbers, payment details, transaction records
  • Account information: Username, password, preferences, and settings
  • Transaction details: Items viewed, added to cart or wishlist, purchased, returned, or exchanged
  • Communications: Any information you provide during customer service inquiries
  • Device data: Browser, network information, IP address, and other identifiers
  • Usage data: Information on how you interact with our Services

How We Collect Personal Information

We collect personal information from:

  • You directly, when you interact with the Services
  • Automatically, through cookies and tracking technologies
  • Service providers, like Shopify, for analytics, payments, and fulfillment
  • Partners and third parties, where applicable

How We Use Personal Information

We use your personal information for the following purposes:

  • To provide and improve our Services (e.g., order fulfillment, account management, personalized content)

  • Marketing and advertising, including targeted offers and promotions

  • Security and fraud prevention

  • Customer support and communication

  • Compliance with legal obligations

How We Disclose Personal Information

We may share your personal information in the following ways:

  • With Shopify and vendors for fulfillment, hosting, analytics, and customer service

  • With business partners for marketing purposes, subject to their privacy policies

  • With your consent, such as shipping, social integrations, etc.

  • Within our corporate group

  • In business transfers, legal investigations, or compliance situations

Relationship with Shopify

Our Services are hosted by Shopify. Shopify processes personal information related to your use of the Services to support operations and improvements. Learn more about Shopify’s privacy practices by visiting the Shopify Consumer Privacy Policy. Depending on your location, you may exercise your privacy rights via the Shopify Privacy Portal.

Third-Party Links

Our Services may link to external websites or platforms not controlled by us. We are not responsible for their privacy or security practices. Please review their respective policies before providing personal information.

Children’s Data

Our Services are not intended for use by individuals under the age of majority in their jurisdiction. We do not knowingly collect information from minors. If you believe we have collected such information, please contact us at info@acnebloom.com for deletion.

Data Security and Retention

While we implement security measures, no system is completely secure. Avoid sending sensitive information through unsecured channels.

We retain your data only as long as necessary for business, legal, and compliance purposes.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access / Know: Request details about the personal information we hold

  • Delete: Request deletion of your personal information

  • Correct: Update inaccurate data

  • Portability: Receive a copy of your data or transfer it to another service

  • Communication Preferences: Unsubscribe from promotional emails at any time

To exercise these rights, contact us at info@acnebloom.com. We may verify your identity or require authorization if acting on another’s behalf.

We will not discriminate against you for exercising your rights.

Complaints

To lodge a complaint or appeal a privacy decision, please contact us at info@acnebloom.com. You may also contact your local data protection authority, where applicable.

International Transfers

Your information may be transferred, stored, and processed outside your country. For EU/UK residents, we use appropriate safeguards such as Standard Contractual Clauses for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated "Last updated" date. We will notify you of material changes as required by law.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

info@acnebloom.com